Shipping

Policy

At John-William Interiors, we’re committed to making delivery as effortless as possible. Whether you’re ordering a small décor piece or coordinating a large furniture shipment, here’s what to expect.

What we ship

Decor Items

All small décor and wall décor items can be shipped anywhere in the U.S.

Furniture

We are not able to ship furniture pieces; we offer in-store pickup only.

Local Pickup

Large furniture pieces are available for pickup from our Austin showroom.

Pickup Guidelines

  • Schedule your pickup by phone at 512-451-5511.
  • We’ll work with your schedule to find a convenient time.
  • Storage is available free of charge for up to 60 days.

Not local?

we’ll help you arrange it.

Whether you’re ready to get started or just want to explore what’s possible, our designers are here to help. We offer virtual, in-home, and showroom consultations to meet you where you are.

Designer White-Glove Delivery

We offer local white-glove delivery for interior designers through our JW Trade Program. Please contact us to learn more.