Returns &
Exchange
Policy
We carefully select and inspect every item to ensure quality, but if something arrives damaged or doesn’t meet your expectations, we’re here to help.
damaged items
If your item arrives damaged, please contact us as soon as possible with a description and photos of the issue. We’ll follow up directly to resolve the situation.
Returns & Exchanges
At this time, we do not offer returns or exchanges on furniture. Select decor items may be eligible for return depending on the item and condition.
Please contact us to discuss your specific order.
Need Help?
For any concerns related to your order, reach out to our team:
Monday–Saturday: 10am–6pm CST
jacob@jwinteriors.com
512-451-5511